TalentMost guide
Candidate experience: why one secure link and a clear journey matter
Clarity before assessment reduces friction: candidates should know the stages, expected time and device requirements.
A digital assessment is not a good experience simply because it is fast. Candidates should know whether the journey contains an assessment, video, or both; the approximate time; and browser, camera and microphone requirements before they begin.
One link reduces lost messages and system switching. When that link contains the employer-selected stages and a controlled expiry, candidates can complete the journey more easily and HR can track one consistent status.
Provide a clear support route, allow appropriate adjustment requests and follow up within a reasonable time. Candidate experience is part of the employer brand, not a technical afterthought.
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Sources & further reading
Questions about this guide
Why use one link?
It reduces lost messages and keeps stages and status in one place.
What should candidates know?
Stages, expected time, device requirements and how to request support or adjustments.
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